When a visitor is scanned at entry, security guards can instantly see stored identity details to verify the person before allowing entry. These details are shown to guards only — never on the visitor-facing kiosk — which keeps sensitive information private while giving your security team what they need.
Enable guard verification
- Go to Settings > Kiosk > Features > Guard Verification.
- Toggle it on.
- Select which identity fields the guard should see — for example ID card number, date of birth, stored photo, host, or purpose of visit.
- Save. The verification view is now available on the guard/gateway screen.
How the guard uses it
- On the Gateway / Guard dashboard, the guard scans the visitor's QR or smart card.
- A verification card appears showing the stored face photo alongside the identity fields you configured.
- The guard compares the person in front of them to the record and allows or denies entry.
This is the digital equivalent of checking an ID at the door — but faster, logged, and backed by the visitor's full history.
Best practices
- Show the face photo plus one strong identifier (like ID number). Avoid overloading the guard with every field.
- Guard verification pairs naturally with the entry signal (green ENTRY GRANTED / red DENIED) — see Badge Printing and Entry Signal.
- All verification events are recorded in the audit trail, including which guard approved entry.