How QR Check-In Works
- Visitor receives a QR code via email (pre-registration) or at the kiosk
- Visitor scans the QR code at the iPad kiosk
- Kiosk confirms identity and displays a welcome message
- Badge prints automatically (if badge printing is enabled)
QR Code Sources
- Pre-registration email: QR code is embedded in the invitation email
- Apple Wallet / Google Wallet: Visitors can save their pass to their phone wallet
- Printed badge: For returning visitors, the QR is on their printed badge
Returning Visitors
When a returning visitor scans their QR code, KyberAccess recognizes them and fast-tracks their check-in, skipping ID scanning and photo capture if already verified.
Troubleshooting
- QR not scanning: Ensure the phone screen brightness is at maximum
- Expired QR: Pre-registration QR codes expire after the scheduled visit date