Home Admin Dashboard Dashboard Overview

Dashboard Overview

Last updated on Apr 25, 2026

Overview

The KyberAccess Dashboard is your central command center for monitoring visitor activity across all your locations in real time. From the moment you log in, the dashboard provides an at-a-glance summary of who is on-site, recent check-ins, pending approvals, security alerts, and key operational metrics.

This guide walks you through every section of the dashboard, explains the data behind each widget, and shows you how to customize the view to match your workflow.

Accessing the Dashboard

  1. Log in to app.kyberaccess.com with your credentials
  2. The Dashboard loads automatically as your home screen
  3. If you have navigated elsewhere, click Dashboard in the left sidebar to return

Note: What you see on the dashboard depends on your user role. Administrators see data across all locations. Location Managers see only their assigned locations. Front desk staff see a simplified view focused on today's activity.

Top Bar: Location Selector and Quick Actions

At the top of the dashboard you will find:

  • Location Selector — A dropdown that filters the entire dashboard by a specific location, or select All Locations to view combined data across every site. If you manage multiple buildings or campuses, this is how you switch context instantly.
  • Quick Actions — Buttons for the most common tasks:
    • New Check-In — Start a manual visitor check-in without using a kiosk
    • Pre-Register — Create a pre-registration entry for an expected visitor
    • Emergency Mode — Activate evacuation, lockdown, or shelter-in-place mode

Real-Time Occupancy Panel

The prominent occupancy panel at the top of the dashboard displays four key numbers:

  • Currently On-Site — The total number of visitors currently checked in and not yet checked out. This number updates in real time as visitors arrive and depart.
  • Checked In Today — Total check-ins since midnight.
  • Checked Out Today — Total check-outs since midnight.
  • Expected Visitors — Pre-registered visitors who have not yet arrived.

Each metric is displayed as a large, easy-to-read number with a colored indicator. Click any metric to drill down into the corresponding visitor list.

Activity Feed

The center of the dashboard displays a chronological Activity Feed showing recent events as they happen:

  • Visitor check-ins with name, photo thumbnail, host, and visitor type
  • Visitor check-outs with visit duration
  • Pre-registration arrivals — when a pre-registered visitor scans their QR code
  • Security flags — watchlist matches and failed health screenings
  • Badge prints
  • Delivery arrivals and package logs

Each activity card shows the visitor's name and selfie photo, their visitor type with a color-coded badge, the host they are visiting, a timestamp, and the current status (checked in, checked out, flagged, or pending review).

The feed auto-refreshes every few seconds, but you can also click Refresh to update manually at any time.

Today's Visitors Chart

A visual chart below the activity feed displays check-in volume throughout the day:

  • Bar chart showing hourly check-in counts for the current day
  • Trend line overlaying the average pattern from the past 30 days for comparison
  • Peak indicator highlighting the busiest hour so far

Hover over any bar to see exact counts for that hour. This chart helps you identify traffic patterns and plan staffing coverage accordingly.

Pending Actions Panel

The right side of the dashboard highlights items requiring your attention:

  • Pending Approvals — Visitors waiting for manual approval before access is granted. Click to review each visitor's details and approve or deny.
  • Watchlist Alerts — Visitors who matched against your watchlist during check-in. Each alert shows the match type (sex offender registry, custom watchlist, or BOLO alert) and the confidence level. These require immediate review.
  • Incomplete Check-Ins — Visitors who started the check-in process on a kiosk but did not finish, such as abandoned sessions.
  • Overdue Visitors — Visitors who checked in but have not checked out past their expected departure time.

Each category has a count badge. Red badges indicate items requiring urgent attention (watchlist alerts). Yellow badges indicate items that should be reviewed soon (overdue visitors).

Quick Stats Cards

Below the main panels, a row of stat cards provides daily and weekly metrics:

  • Average Check-In Time — How long the average check-in process takes from start to completion. Useful for identifying workflow bottlenecks.
  • Busiest Hour — The peak check-in hour for the current day.
  • New vs. Returning Visitors — The percentage of first-time visitors compared to returning visitors. KyberAccess automatically recognizes repeat visitors.
  • Badge Prints — How many badges were printed today.
  • Delivery Count — Total packages and deliveries logged today.

Emergency Mode

The dashboard includes a prominent Emergency button for evacuation and lockdown scenarios:

  1. Click the red Emergency button in the top bar
  2. Select the emergency type: Evacuation, Lockdown, or Shelter in Place
  3. Confirm activation

When Emergency Mode is active:

  • The dashboard switches to an Emergency View with a bright red header that is unmistakable
  • A real-time headcount displays everyone currently on-site: visitors, staff, and students
  • An evacuation checklist shows each person's name, photo, check-in time, and last known location
  • As people are accounted for at muster points, staff can mark them Safe in the list
  • The Unaccounted counter updates in real time as people are marked safe
  • All check-in kiosks automatically display an emergency message to incoming visitors
  • Notifications are sent to all configured emergency contacts via email, SMS, and push

To deactivate Emergency Mode after the situation is resolved, click End Emergency and confirm. A post-emergency report is automatically generated with timeline, headcount, and accountability data.

Notifications Center

The bell icon in the top-right corner opens the Notifications Center:

  • Real-time alerts for visitor arrivals, watchlist matches, and system events
  • Notification history with timestamps for audit purposes
  • Mark as read individually or in bulk
  • Click the gear icon to configure which events trigger notifications and how they are delivered (in-app, email, push notification, or SMS)

Customizing the Dashboard

Administrators can personalize the dashboard layout:

  1. Click the Customize button (gear icon) in the top-right corner of the dashboard
  2. Show/Hide Panels — Toggle visibility for any dashboard section you do not need
  3. Rearrange Panels — Drag and drop panels to reorder them based on your priorities
  4. Set Default Location — Choose which location loads by default when you open the dashboard
  5. Widget Time Range — Switch some widgets from "Today" to "This Week" or "This Month"
  6. Click Save Layout

Each user's layout is saved to their profile and persists across sessions and devices.

Multi-Location View

If your organization operates multiple locations:

  • The All Locations view aggregates data across every site in one unified dashboard
  • Each location's data is color-coded for easy visual identification
  • A Location Breakdown panel shows side-by-side comparison of visitor counts, check-in times, and alert counts per location
  • Click any location name to drill down into that specific location's dashboard

Tips for Effective Dashboard Use

  • Check the Pending Actions panel at the start of every shift to clear any overnight alerts or pending approvals
  • Monitor the Activity Feed to verify kiosks are functioning — you should see check-ins flowing in during busy hours
  • Watch the Average Check-In Time metric — if it increases significantly, your workflow may need simplification (consider removing unnecessary steps)
  • Enable notification sounds so you hear alerts for watchlist matches even when the dashboard tab is in the background
  • Review the Today's Visitors chart at end of day to identify patterns and plan for the next day
  • Use Emergency Mode drills periodically to ensure your team knows how the evacuation workflow operates

Frequently Asked Questions

Can I see historical data on the dashboard? The dashboard focuses on real-time and current-day data. For historical analysis, use Analytics > Reports, which offers full date range filtering, trend analysis, and export options.

Who can see the dashboard? All authenticated users can access the dashboard, but the data shown is filtered by their assigned role and location permissions.

Does the dashboard work on mobile devices? Yes. The KyberAccess web app is fully responsive and the dashboard adapts to tablet and phone screens. For the best mobile experience, use landscape orientation on tablets.

Can I share the dashboard view with someone who does not have an account? You can export the current dashboard as a PDF snapshot via Customize > Export Snapshot, or schedule daily dashboard summary emails under Settings > Reports > Dashboard Digest for stakeholders who want visibility without logging in.