Setting Up NDAs & Waivers
Many organizations require visitors to sign Non-Disclosure Agreements, liability waivers, safety acknowledgments, or other legal documents before being granted access. KyberAccess makes this process seamless by integrating electronic document signing directly into the check-in flow. Visitors can review and sign documents on a kiosk, tablet, or front desk screen with a finger or stylus.
This guide covers how to create, configure, and manage NDAs and waivers in KyberAccess.
Accessing NDA & Waiver Settings
- Log in to your KyberAccess dashboard at app.kyberaccess.com.
- Navigate to Settings from the left sidebar.
- Click Documents under the Configuration section.
- The Documents page displays all configured NDAs, waivers, and other signable documents.
Creating a New Document
Step 1: Start the Document Wizard
- Click + New Document.
- Enter the document details:
- Document Name — Internal name used to identify the document (e.g., "Standard NDA", "Construction Liability Waiver")
- Document Type — Select from:
- NDA (Non-Disclosure Agreement) — Confidentiality agreements
- Liability Waiver — Release of liability forms
- Safety Acknowledgment — Safety rules and procedures
- Visitor Agreement — General terms and conditions
- Custom — Any other document type
- Click Next.
Step 2: Add Document Content
You have three options for creating your document:
Option A: Use a Template
- Click Choose Template.
- Browse KyberAccess's built-in templates:
- Standard NDA
- Facility Liability Waiver
- Safety Rules Acknowledgment
- Photography/Recording Consent
- Property Damage Waiver
- Select a template and click Use Template.
- The template loads into the editor where you can customize it.
Option B: Upload a Document
- Click Upload Document.
- Upload a PDF, Word (.docx), or rich text (.rtf) file.
- The document is converted and loaded into the editor.
Option C: Write from Scratch
- Click Create from Scratch.
- Use the rich text editor to write your document.
- The editor supports:
- Headers, bold, italic, underline
- Bullet and numbered lists
- Tables
- Images and logos
- Page breaks
Step 3: Add Dynamic Variables
Insert variables that auto-populate with visitor information:
- Place your cursor where you want to insert a variable.
- Click the Insert Variable button in the toolbar.
- Available variables:
{{visitor_name}}— Full name of the visitor{{visitor_company}}— Visitor's company{{visitor_email}}— Visitor's email{{host_name}}— Name of the host employee{{date}}— Current date{{time}}— Current time{{location_name}}— Facility name{{organization_name}}— Your organization's name{{badge_number}}— Assigned badge number{{purpose}}— Purpose of visit
- Variables are displayed as blue tags in the editor and are replaced with actual data when the document is presented to the visitor.
Step 4: Configure Signature Fields
- Scroll to the bottom of the document in the editor.
- Click + Add Signature Field.
- Configure the signature:
- Signature Type — Drawn (finger/stylus), Typed, or Both
- Signature Label — Text above the signature line (e.g., "Visitor Signature")
- Date Field — Automatically insert the signing date next to the signature
- Print Name — Add a printed name field below the signature
- You can add multiple signature fields if the document requires more than one (e.g., visitor signature and witness signature).
Step 5: Set Document Rules
- Click the Rules tab.
- Configure when this document should be presented:
- Required for All Visitors — Every visitor must sign during check-in
- Required by Visitor Type — Only required for specific visit purposes (e.g., Contractors, Vendors)
- Required by Location — Only required at specific locations
- One-Time Signing — Returning visitors do not need to re-sign (valid for 30/60/90/365 days or custom period)
- Every Visit — Require a fresh signature on every check-in
- Click Save Rules.
Tip: Use One-Time Signing for standard NDAs with regular contractors who visit weekly. Use Every Visit for safety acknowledgments that visitors should read each time.
Step 6: Save and Activate
- Review the document in the preview panel.
- Click Save Document.
- Toggle the document to Active to include it in the check-in flow.
Adding the NDA Step to Check-In Flow
After creating a document, add it to your check-in flow:
- Go to Settings > Check-In Flow.
- In the Flow Builder, click + Add Step.
- Select NDA / Waiver Signing.
- In the step configuration:
- Select Document(s) — Choose which documents visitors must sign (you can require multiple documents)
- Display Order — If multiple documents, set the order they appear
- Allow Skip — Toggle whether visitors can skip (not recommended for legally required documents)
- Show on Kiosk — Enable or disable for kiosk mode
- Click Save.
Managing Multiple Documents
You can create as many documents as needed:
- Navigate to Settings > Documents.
- All documents are listed with:
- Name — Document title
- Type — NDA, Waiver, etc.
- Status — Active or Inactive
- Signatures — Total number of signatures collected
- Last Modified — When the document was last edited
- Use the filter options to sort by type or status.
Editing a Document
- Click the pencil icon next to the document.
- Make your changes in the editor.
- Click Save.
Important: Editing an active document creates a new version. Previous signatures remain linked to the version that was signed. Visitors who have already signed are not affected.
Deactivating a Document
- Toggle the document's status from Active to Inactive.
- Inactive documents are not presented during check-in.
- Historical signatures and records are preserved.
Deleting a Document
- Click the trash icon next to the document.
- Confirm the deletion.
- The document is permanently removed, but all historical signature records are retained.
Viewing Signed Documents
From the Visitor Record
- Go to the Visitors page.
- Click on a visitor's name to open their profile.
- Scroll to the Documents section.
- All signed documents are listed with:
- Document name and version
- Date and time signed
- Signature image
- Click View to see the full signed document.
- Click Download PDF to save a copy.
From the Documents Dashboard
- Go to Settings > Documents.
- Click on a document name.
- Select the Signatures tab.
- Browse all signatures collected for that document.
- Use filters to search by visitor name, date range, or location.
Document Version History
KyberAccess maintains a full version history for each document:
- Click on a document and select the Versions tab.
- Each version shows:
- Version number
- Date modified
- Modified by (user name)
- Change summary
- Number of signatures collected on this version
- Click View to see any previous version.
- Click Restore to revert to a previous version (creates a new version).
Legal Compliance Features
KyberAccess includes features to help you maintain legally valid e-signatures:
- Timestamp — Every signature is timestamped with the exact date and time
- IP Address — The IP address of the signing device is logged
- Document Hash — A SHA-256 hash of the document content at signing time proves the document has not been altered
- Audit Trail — Full audit trail of who signed what, when, and from where
- Certificate of Completion — Automatically generated certificate with all signing details
Troubleshooting
| Issue | Solution |
|---|---|
| Document not appearing during check-in | Verify the document is Active and added to the Check-In Flow |
| Signature pad not responding on kiosk | Check the touchscreen calibration. Ensure the kiosk browser has touch permissions. |
| Variables showing as raw text | Verify variable syntax uses double curly braces: {{variable_name}} |
| Returning visitor being asked to re-sign | Check the One-Time Signing setting and verify the validity period hasn't expired |
| Cannot download signed PDF | Ensure your browser allows file downloads. Try a different browser. |
Best Practices
- Keep documents concise — Visitors are more likely to read and sign shorter documents. Aim for one page.
- Use large fonts on kiosks — If visitors sign on a kiosk, ensure the document is readable on the screen size.
- Use variables — Auto-populate visitor information to personalize the document and reduce errors.
- Review documents with legal counsel — Ensure your NDAs and waivers meet local legal requirements before deploying.
- Use One-Time Signing wisely — For documents that change frequently (e.g., safety protocols), require signing every visit.
- Test the signing experience — Go through the check-in flow yourself to ensure the document displays correctly and the signature capture works smoothly.