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Emergency Evacuation Mode

Last updated on Apr 25, 2026

When an emergency strikes, every second counts. KyberAccess Emergency Evacuation Mode transforms your visitor management system into a real-time safety command center, giving you instant visibility into who is on-site and helping you account for every person until the situation is resolved.

Activating Emergency Evacuation Mode

To activate evacuation mode, follow these steps:

  1. Navigate to Safety > Emergency Management from the main sidebar.
  2. Click the Activate Evacuation button in the top-right corner.
  3. A confirmation dialog will appear asking you to confirm activation. Select the affected locations from the dropdown if you manage multiple sites.
  4. Choose a severity level: Level 1 (Precautionary), Level 2 (Urgent), or Level 3 (Critical).
  5. Click Confirm Activation to immediately trigger evacuation mode.

Once activated, the system will:

  • Switch the dashboard to Evacuation View automatically.
  • Send push notifications to all hosts and administrators.
  • Display a prominent red banner across all kiosk screens with evacuation instructions.
  • Pause all new visitor check-ins at affected locations.

Quick Activation: For immediate emergencies, press the Emergency button (red shield icon) visible on any page in the top navigation bar. This bypasses the standard menu and takes you directly to the activation dialog.

Real-Time Headcount Dashboard

Once evacuation mode is active, the Evacuation Dashboard provides a live overview of everyone on-site:

  • Total On-Site Count — The number of visitors, staff, and contractors currently checked in.
  • Accounted For — People who have been marked as safe or evacuated.
  • Unaccounted — People who have not yet been marked, displayed prominently with their last known location.
  • Evacuated — People confirmed as having left the building.

The dashboard refreshes automatically every 10 seconds. Each person listed shows:

  • Full name and photo (if captured during check-in).
  • Host name and department.
  • Check-in time and the location/floor they checked into.
  • Current status badge: On-Site, Evacuated, or Safe.

Use the Filter controls at the top of the dashboard to sort by:

  • Location or floor.
  • Visitor type (Guest, Contractor, Employee, VIP).
  • Status (Unaccounted, Safe, Evacuated).

Marking People as Safe or Evacuated

As people are accounted for at rally points, update their status in the system:

Marking Individuals

  1. Find the person on the Evacuation Dashboard.
  2. Click their name to expand their details.
  3. Click Mark as Safe if they are at a rally point, or Mark as Evacuated if they have left the premises.
  4. Optionally add a note (e.g., "Confirmed at north parking lot rally point").

Bulk Status Updates

  1. Use the checkboxes on the left side of the person list to select multiple people.
  2. Click the Bulk Actions button in the toolbar.
  3. Choose Mark Selected as Safe or Mark Selected as Evacuated.
  4. Confirm the action.

Mobile Check-Off

If rally point leaders have the KyberAccess mobile app:

  1. Open the app and tap the Evacuation tab (appears automatically when evacuation mode is active).
  2. Scan each person's visitor badge QR code or search by name.
  3. Tap Safe or Evacuated to update their status in real time.

Configuring Rally Points

Rally points are designated assembly areas where people gather during evacuations. Configure these in advance so they are ready when needed:

  1. Go to Settings > Safety > Rally Points.
  2. Click Add Rally Point.
  3. Enter the rally point details:
    • Name (e.g., "North Parking Lot", "Courtyard A").
    • Description with specific directions.
    • Assigned Locations/Floors — which building areas should evacuate to this rally point.
    • Rally Point Leader — assign a staff member responsible for headcount at this point.
  4. Click Save Rally Point.

You can add multiple rally points and assign different floors or wings to each. During an evacuation, the dashboard will group unaccounted persons by their assigned rally point for easier tracking.

To edit or remove rally points, return to Settings > Safety > Rally Points and click the pencil icon next to any entry.

Notification Broadcasts

KyberAccess sends automated notifications when evacuation mode activates, but you can also send manual broadcasts:

Automatic Notifications

When evacuation is triggered, the system automatically sends:

  • Push notifications to all host mobile apps.
  • Email alerts to all administrators and safety officers.
  • SMS messages to safety team members (if SMS integration is configured under Settings > Integrations > SMS).
  • Kiosk alerts — all kiosk screens display the evacuation message.

Manual Broadcasts

  1. From the Evacuation Dashboard, click Send Broadcast.
  2. Type your message (e.g., "All clear — return to building via main entrance").
  3. Select the channels: Push Notification, Email, SMS, or All.
  4. Select the audience: All On-Site, Hosts Only, Safety Team, or Custom Group.
  5. Click Send Now.

Broadcast history is logged under the Broadcasts tab on the Evacuation Dashboard.

Generating Post-Evacuation Reports

After the emergency is resolved and evacuation mode is deactivated, generate a comprehensive report:

  1. Click Deactivate Evacuation on the Evacuation Dashboard.
  2. Confirm deactivation. The system will prompt you to generate a report.
  3. Click Generate Evacuation Report.

The report includes:

  • Timeline — Activation time, deactivation time, total duration.
  • Headcount Summary — Total on-site at activation, number accounted for, time to full accountability.
  • Person-by-Person Log — Each individual's name, status changes, timestamps, and notes.
  • Rally Point Breakdown — How many people reported to each rally point.
  • Notification Log — All broadcasts sent, with delivery timestamps.
  • Unresolved Items — Anyone who was never accounted for (with follow-up flags).

To access past reports:

  1. Go to Safety > Emergency Management > Reports.
  2. Browse by date or search by incident.
  3. Click any report to view, download as PDF, or share via email.

Best Practices

  • Configure rally points before you need them. Do not wait until an emergency to set these up.
  • Assign rally point leaders and ensure they have the KyberAccess mobile app installed.
  • Run regular drills using the Safety Drill Management feature to test your evacuation procedures.
  • Review post-evacuation reports with your safety team to identify areas for improvement.
  • Keep visitor photos enabled during check-in so rally point leaders can visually confirm identities.
  • Test notification channels periodically to ensure SMS, email, and push notifications are delivering correctly.

Emergency Evacuation Mode ensures that when it matters most, you have complete visibility and control over the safety of everyone in your facility.